[. . . ] Danger -- Do not immerse the base and the milk jug in water or any other liquid. Warning -- Check if the voltage indicated on the appliance corresponds to the local mains voltage before you connect the appliance. -- Always disconnect the appliance from the mains if you leave it unattended and before you assemble, disassemble or clean it. [. . . ] -- Always return the appliance to a service centre authorised by Philips for examination or repair. Do not attempt to repair the appliance yourself, otherwise your guarantee becomes invalid. -- Always place the base and the milk jug on a dry, flat and stable surface. -- Do not place the appliance on a hot surface and prevent the mains cord from coming into contact with hot surfaces. -- Make sure that the appliance has switched off before you remove the milk jug from the base. -- Do not use the appliance in combination with a transformer, as this could cause hazardous situations. -- Never use scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the appliance. It is not intended for use in environments such as staff kitchens of shops, offices, farms or other work environments. Nor is it intended to be used by clients in hotels, motels, bed and breakfasts and other residential environments. Compliance with standards -- This Philips appliance complies with all standards regarding electromagnetic fields (EMF). Environment -- Do not throw away the appliance with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. €1) Guarantee and support If you need information or support, please visit www. Troubleshooting This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www. Com/support for a list of frequently asked questions or contact the Consumer Care Centre in your country. Problem Possible cause Solution Rinse the milk jug, the lid and the frothing coil with hot water and dry all parts before you use the appliance for the first time. If you want to prepare hot frothed milk or hot milk again straightaway, the milk jug needs to cool down for a few minutes before you can use it again. Do not immerse the base and the milk jug in water or any other liquid. [. . . ] The appliance is Put the mains plug in an earthed wall not plugged in. The milk is heated up to approx 74°C to ensure the best froth and taste. Milk proteins start to break down and burn if the milk is over heated. [. . . ]